Warranty & Buyer Protection | Refund
All items are non-refundable and orders not cancelable. (Except in the increase in mining machine prices due to the fluctuation of prices or in the case of out of stock)
Warranty Limitations
We offer no warranty for pre-installed software, its quality, performance, functionality, or compatibility for a particular purpose.We do not guarantee that the software’s functions will meet specific requirements or that the software will operate without interruptions or errors. We sell the product “as is.”
To the extent permitted by applicable law, this warranty & Buyer Protection does not apply to:
- normal wear and tear;
- damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation;
- damage or loss of the product caused by undue physical or electrical stress, including but not limited to moisture, corrosive environments, high voltage surges, extreme temperatures, shipping, or abnormal working conditions;
- damage or loss of the product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes;
- damage caused by operator error, or non-compliance with instructions as set out in accompanying documentation;
- alterations by persons other than us, associated partners or authorized service facilities;
- products, on which the original software has been replaced or modified by persons other than us, associated partners or authorized service facilities;
- counterfeit products;
- damage or loss of data due to interoperability with current and/or future versions of operating system, software and/or hardware;
- damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation;
- failure of the product caused by usage of the products not supplied by us;
- No Hash boards or Chips burn.
Warranty Service
During the warranty period, we will undertake to repair a defective product or, based on our sole discretion, replace it with an identical or similar (e.g., newer) version of the product. This is because, unless the defect was the result of warranty limitations, we aim to provide a satisfactory resolution.
The product owner shall bear the costs associated with returning the product, part, or component to our service processing facility. If you return the product, part, or component without insurance, you assume all risks of loss or damage during shipment.
Warranty Period for all Miners
- The warranty period for brand new machines is 6 months
- No warranty period for used machines
- Antminer S19 series machine warranty period is 1 year
Check Our Seller Warranty Products :
Check Our detail Overview Videos on Youtube for more information on latest Miners and their Performance and specifications :
Note:
1 — Transportation costs and all other costs (if any) pertaining to the return of a product shall be under the sole responsibility of the purchaser.
2 — The period of repair shall depend on the type of problems encountered